Computer hardware and software orders should be placed through WashU IT’s ServiceNow portal. View the full catalog of products and services offered through Shared IT Services on the ServiceNow portal here.
WU IT may suggest an alternative to your request based on University purchasing standards as well as product availability from preferred suppliers. For example, the University has selected Dell and Apple as our standard computer provider.
Hardware
- A variety of standard, pre-approved hardware is available for purchase through the WashU IT Service Now Hardware Catalog. Users can easily select and order equipment online through Service Now without the inconvenience of preapproval from Olin IT.
- Submit requests for non-standard items via the Custom Client Hardware and Software form in the Service Now catalog for recommendations and to talk to a technology expert about your needs.
- Purchases must be made through an approved WU/Olin process (e.g., WU preferred or authorized suppliers). This helps ensure Olin can take advantage of volume discounts, manage inventory, insurance, and support, and minimize sales tax.
- Technology purchases exceeding $150 procured outside of the approved WashU Olin processes above and below require advance approval from Olin IT and will only be considered once all WU IT options have been exhausted. If advance approval is not secured, a maximum of $150 will be covered by Olin.
Software
- All faculty and staff have access to free and discounted software through WUIT. Visit the Service Now Software Catalog for a list of available software.
- Submit requests for non-standard items via the Custom Client Hardware and Software form in the Service Now catalog for recommendations and to talk to a technology expert about your needs.
- Always contact WU IT before purchasing software (regardless of cost) to verify whether it is available through WU IT and to ensure compatibility and support with WU systems.
- If software is available through WU IT, it must be procured through WU IT (regardless of cost). Olin will not approve reimbursement requests for software that is available through WU IT.
- Technology purchases exceeding $150 procured outside of the approved WashU Olin processes above and below require advance approval from Olin IT and will only be considered once all WU IT options have been exhausted. If advance approval is not secured, a maximum of $150 will be covered by Olin.
- Additional information: https://it.wustl.edu/items/software/