Setup Remote Desktop

  1. If you have not installed Microsoft Remote Desktop, download and install Microsoft Remote Desktop 10 from the App Store.
  2. Open the Remote Desktop client.
  3. Click the settings icon (looks like a gear) and select Preferences.
  4. Click the User Accounts tab.
  5. Click the plus sign (+) to add an account.
  6. Enter your Username (accounts\username), your password, and optionally a Friendly Name to identify this entry.
  7. Click Save on the Add User Account window.
  8. Click the plus sign (+) and select Desktop.
  9. For PC name, enter WUIT-S-00185.
  10. For User Account, you have three options:
  11. Select Ask me every time to enter your credentials each time you connect.
  12. Select an existing account that you have already added.
  13. Select Add User Account to add a new account.  Make sure you enter your username in the format  ACCOUNTS\username. Replace username with your WUSTL Key.
  14. Click Save on the Add User Account window.
  15. Click Save on the Add Desktop screen.

You have now added a computer connection. If you have other computers to which you need to connect, repeat steps 14-19.

Using Remote Desktop

  1. Open the Microsoft Remote Desktop app.
  2. Double-click the computer name to which you want to connect.
  3. If you are prompted to enter a logon, enter your username and password when prompted. Make sure you enter your username as ACCOUNTS\username. Replace username with your username. For example, if your username is JOHNSON, you will enter ACCOUNTS\JOHNSON.
  4. You may be prompted to verify that you want to continue because the certificate on the remote machine cannot be verified. Click Continue to proceed.

Ending your Session

To end your Remote Desktop session, we recommend you logoff. If you just close the Remote Desktop program or if you select Disconnect, your remote session remains open. Only use the disconnect option if you need to stay logged in.

  1. In the remote session, go to Start and select Logoff (to logoff your remote session) or Disconnect (to keep your remote session logged in).


You will have a private folder on the D: drive of the server where you may save your work . If working with another student or WashU collaborator, a folder can be created that both (or all) researchers involved on the project can write to- just reach out to the Washington University IT helpdesk.

Please remember that computing resources and storage space on the server is shared between your fellow researchers, so try to keep as many files as possible that you’re not currently working on in a different location. Olin IT will periodically reach out to ask users to clean up their work folders when they approach our storage thresholds.

Additional Information

For additional detailed information, please refer to Microsoft’s Getting Started with Remote Desktop Client on Mac and FAQ for Remote Desktop Client on Mac.