Background

JotForm is the only WUSTL approved secure forms solution and must be utilized whenever collecting and storing sensitive data via a form that is available via the Internet. JotForm meets all compliance mandates. Use of other form solutions, such as WordPress forms, is not allowed.

Requesting JotForm

You may request a cost-free JotForm license from the Service Now Catalog. Users can create unlimited forms with the application, and licenses can be transferred from one user to another as needed. Requesting this service will not require a license fee.

JotForm Help

JotForm is a self-service application and application specific support is not provided by IT. WU Service Desk cannot provide application specific support for JotForm. All licensed WUSTL JotForm users have access to JotForm support services. The links below provide useful support and knowledge tools for JotForm:

Submit a JotForm support request

JotForm FAQs

JotForm User Guide (Only consult enterprise guides and topics)

JotForm Blog

JotForm How-To Videos

WUSTL JotForm User Community Teams Channel