Telecommunications support for the School of Medicine is provided through TFC.
Please utilize the methods below in order to obtain telephone support within WUSM.
- Call the TFC Service Desk 24 x 7: 314-362-4700
- If you do not feel that your TFC service request is being handled in an effective manner please escalate your issue to the Service Escalation inbox: gs-IT_Service_Escalation@bjc.org
- If steps #1 and #2 are not producing the results you would expect please escalate your issue to Marina Clements (email@example.com).
- If the above steps have not effectively resolved your issue please escalate to TFC management, Todd Porter (firstname.lastname@example.org)