[1] A Guide to Cancer Infusion Therapy, Document #363., University of Michigan Health System., Ann Arbor, Michigan, 2014.

[2] C. J. Hill and K. Joonas, “The Impact of Unacceptable Wait Time on Health Care Patients’ Attitudes and Actions,” Health Marketing Quarterly, vol. 23, no. 2, p. 69–87, 2005.

[3] B. Liang, A. Turkcan, M. E. Ceyhan, and K. Stuart, “Improvement of chemotherapy patient flow and scheduling in an outpatient oncology clinic,”International Journal of Production Research, vol. 53, no. 24, p. 7178, Nov. 2014.

[4] Simul8 Corporation. 2015. Simul8 2015 EDUCATIONAL SITE Edition. <>.