Bus Rapid Transit (BRT) is a mass- transit system of buses common in Australian metropolitan areas. Since BRTs have multiple bus stop zones, it often takes passengers longer to walk to their bus once it arrives, resulting in longer bus dwell times (1). These longer dwell times, along with other factors such as scheduling, can result in long queues of buses waiting to approach the stop zones. This study focuses on a congested BRT station in Brisbane, Australia, and works to resolve the issue of congestion by creating an agent-based simulation of the station based on field recordings and smart card data, and simulating the effects of a real time passenger information system (RTPI).



  1. Transportation Research Board. Transit Capacity and Quality Service Manual 3rd Transit Cooperative Research Program (TCRP) Report 165, June 2013