Our senior design project seeks to lessen the overall wait time for guests in theme parks. Our team loves roller coasters, but like many others we do not enjoy spending the majority of our day waiting in lines. Theme parks are a wonderful place to apply queuing theory and simulation software to optimize a park’s operational efficiencies. In queueing theory, a model is created so that queue lengths and waiting times can be predicted. Our model will be our simulation created on SIMUL8.
The problem we are addressing are long lines in theme parks that are caused by human behavior. The majority of park guests behave in a similar fashion, heading to the most popular, closest roller coaster upon entering a park. On average, 95% of entering guests at Busch Gardens Tampa head towards the closest main attraction and surrounding rides, while only 5% head towards the further and less popular rides. These actions cause line backups, unnecessarily long wait times, and dissatisfied guests. We seek to optimize the wait times throughout the theme park.
The specifications that need to be met by our design are all of the correct properties of Busch Gardens Tampa. The requirements include the correct layout and the correct quantitative values for the park such as capacities for each ride, duration of each ride, walk distance between each ride, and number of guests that enter the park each day. We want to be as precise and accurate as possible, given what we know.