Our group took on the challenge of reducing roller coaster wait times in order to improve overall theme park guest experience and in turn boost park profits. We chose to select a specific theme park in order to simplify and scale down this expansive problem.
We created a model of Busch Gardens Tampa to analyze the workings of the park flow. We chose the program SIMUL8 because it allowed us to produce a visual model and set constraints on the model to create the most accurate representation of the park possible.
We wrote the visual logic code to input all of the parameters and instructions for the simulation. Some of the parameters went into the physical model, such as the capacity of each roller coaster and walk times between rides. Other parameters including the percentage chances of guests going from each place to the next is implemented “behind the scenes” in the visual logic.
The result of all of this modeling was data describing how a day in the park looks. From there, we were able to come up with our creative solution of a fast-pass system that encourages riders to head to certain rides that have lower wait times, thus redistributing wait times to smooth out wait time peaks and valleys. The result of implementing this solution is a theme park with lower average wait times.