The Computer Support Group is the primary IT support contact team for members of NIL.  All IT related requests should be made to the Computer Support Group.  The general email address that should be used for all IT support requests is nil-systems@npg.wustl.edu.  Below are the individual team members of the Computer Support Group.

 

Specialty

 

Phone

On Call Phone

Emergency Issues (Hours: 8:00am – 11:00pm for emergencies only)

714-5510

Matt Hicks

 

User Accounts,Servers, PC Desktop Support, Mac Support, User Support, HIPAA Liaison, Web Site Support

362-1459

Brian Jenkins

POs, Purchasing, Printers

362-2536

Karen Klumpp

RIIS, PETDat, Clinical Database

341-1395

Ben Pflanz

Unix System Support, Unix Software, Disk Access, Storage

747-1061

Steve Wiese

 

Manager,

Technical Services, Networking

362-7899