The Content Committee created the Scoring Criteria and Feedback Form (download from Box) to guide content creators in developing content that is accessible (as mandated by the American’s with Disabilities Act and Section 508 compliance), interactive, and based on adult learning theory. The scoring criteria will be used to review submitted content and provide content creators with feedback and analyze the level of readiness.

All interactive content created in Adobe Captivate must reviewed by the Content Committee prior to creating your course in Learn@Work in the Production environment. The following process is required:

  1. If needed, contact Julie Szaj to set up a meeting to discuss your content, development, timeline, and Learn@Work needs.
  2. Create your content and acquire content reviews from at least 2 colleagues/peers.
  3. Upload the content and create your course/class in Learn@Work’s Sandbox (Test) environment. Note: You must have Admin Learning access in the system to upload content and create courses.
  4. Contact Julie Szaj to set up review from the Content Committee. Allow two weeks for review and feedback.

Helpful Links:

Required Criterion Yes No Comments
1. The course was created in Adobe Captivate as a Responsive Project.
2. The navigation is apparent and consistent (back, forward, pause, etc.).

  • Use either navigation buttons on sides or Adobe Captivate’s play bar.
3. The objectives/purpose of the training is listed at the beginning of the course.

  • Objectives have action verbs that indicate what learners will be able to do after successfully completing the course.
4. The learner knows what to expect in the course.

  • For example, ungraded knowledge checks, graded quizzes, the presence or absence of audio, etc.
5. The language on the slides is clear, correct, and concise.
6. No more than 2-3 font colors are used.

7. No more than 2-3 fonts are used in the project.

8. Images and background colors contrast with the text.

  • Images are subtle and contrast with text.
  • Images are related to content.
9. Learner feedback is provided for quizzes or knowledge check questions, if applicable.

  • Learners receive feedback on correct and incorrect answers; they should be able to retake a quiz on which they scored less than the percentage required for passing (usually 80%).
10. Accessibility fields (Alt Text, Tab Order, and Enable Accessibility) in Adobe Captivate projects are used.

11. Closed Captions are added for Adobe Captivate projects that include narration and video.
Recommended Criterion  Score (1-low, 3-high) Comments

1. Table of contents is structured so learners can easily review specific sections of course content.

  • Table of contents is included for courses that are longer than 5 minutes.
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2. Course content is chunked into sections of 4-5 minutes which include a knowledge check question after each.     1       2       3  

3. The course is engaging and requires learners to interact with the content.

  • Audio and/or video is used in conjunction with static slides.
  • Voiceovers are used to add meaning to the content presented on the slide, not to read the slide to the learner.
  • Knowledge checks are used to help learners retain information through retrieval.
  • Learners interact with information on slides (e.g. clicking on screen to reveal text or select an answer, learners are able to select specific topics to review, etc.).
  • Text elements are active; use ease-in/ease-out, fade-in/fade-out, and other effects.
  • Effects are used to emphasize and identify key elements; they do not distract the learner from the content.
  • Course directs learners to resources for later use.
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