All the systems within the laboratory are maintained by Hugh Chou, Research Systems Engineer for the Departments of Earth, Environmental & Planetary Sciences and Environmental Studies and a member of Arts & Sciences Computing. You should contact Hugh via email at hugh@wustl.edu for general usage information or problems concerning any specific system. Hugh has an office in Scott Rudolph Hall 289 but currently is only on campus 3 or 4 days per week, working remotely from home the rest of the time:
Hugh’s Regular On-Campus Hours
- While classes are in session: Mon through Thurs 8:30 am – 4:30 pm (remote on Fridays)
- Summer and breaks: Mon, Tues & Thurs 8:45 am – 4:30 pm (remote Wed & Fri)
You can also schedule a specific time to meet with Hugh via Zoom or on campus by contacting him via email. If you call his on-campus phone number at 314-935-4012 it will e-mail him with any voice mail messages you leave. You can also contact him via Microsoft Teams.
You can also contact any of the specific faculty members funding particular systems:
TELLUS Cluster: Doug Wiens, Michael Wysession or Slava Solomatov
Seismology Server Farm: Doug Wiens or Michael Wysession
Individual Lab Servers: Alex Bradley, Bradley Jolliff, Bronwen Konecky, William McKinnon, Roger Michaelides or Alian Wang.
For general on-site departmental technical support for Earth, Environmental & Planetary Sciences and Environmental Studies, if you cannot reach Hugh you can also contact the Arts & Sciences Computing Help Desk at 314-935-8077.